About Us
At Converge IP, we enable our customers and partners to better communicate, operate, and flourish in an ever-increasingly complex world of choices by providing honest, unbiased IT consulting and advisory services that optimize OPEX utilization and drive business success.
We take a holistic approach to IT consulting, working with our customers to understand their unique challenges and designing customized solutions that meet their needs.
With 30+ years of telecom and technology experience, our focus is helping others better leverage and manage the vast number of data and telecommunications solutions available. We offer a wide range of solutions, from network connectivity to cyber security to unified communications through a portfolio of more than 200 top IT, telecom, and cybersecurity providers,
Many businesses don’t have the time or sometimes even the expertise to fully evaluate their current IT/telecom environments or the variety of cutting edge applications that are constantly being released. They often “go with what they know” and are therefore often at a competitive disadvantage. We are true PARTNERS to the customers we serve, acting as an extension of their IT staff to ensure optimal business results.
Our Mission
To be the most trusted go-to consultative resource for customers and partners in adopting data and telecommunications solutions enabling more effective, efficient, and safe management of their business operations and customer experiences.
Our Values
Jeff Bezos once wrote, “You have to create more than you consume.” That resonated. We aren’t the latest salesperson here to extract a sale from you with the limited product set he or she may have available. Rather, our goal is to do the work necessary to gain a true understanding of what you have, what you might need, and who would be the best to provide it. We then engage the providers, drive the negotiations, assist in contracting, and stay with you in perpetuity. (see more under Why Converge?)
We believe there are core values which are paramount to foster this type of long-term relationship- ones that many of the secondary values normally cited are derived. We therefore strive for our customers to describe us as:
cu·ri·ous- eager to know or learn something.
con·sci·en·tious- wishing to do what is right, especially to do one's work or duty well and thoroughly.
thor·ough- complete with regard to every detail; not superficial or partial.
prag·mat·ic- dealing with things sensibly and realistically in a way that is based on practical rather than theoretical considerations.
Eric Pankonin
Experience is the difference. I've had a long career in telecommunications that spanned many aspects of the industry. We're using the knowledge, experience, and relationships garnered over this time to help our customers and partners navigate the varied, changing world of data and telecommunications.
I began my telecom career in 1993 selling PBX solutions for AT&T before they became Lucent then Avaya. In '97 I joined ACC Telecom (acquired by TCG and AT&T) leading a team responsible for NY's high-profile Global Accounts. I was then recruited by Choice One to rollout wholesale DSL to regional ISPs.
Time Warner Cable then tapped me to run their relatively new Business Class group for the Albany division where I developed the fiber optic solutions to complement their coax data and video products. As their Regional VP, we were the first team nationally to focus on government, channel, and carrier market sectors.
After TWC, I helped One Communications develop and roll out 1G-10G long-haul products in their carrier space, then headed sales and marketing for a start-up, IntegraOptics, Most recently, I worked with a technology services distributor gaining vast insights into the supplier community and associated cutting edge solutions.
So what? I provide this to illustrate why I believe we are well positioned to help you to succeed in your data and telecommunications endeavors. We have the well-rounded expertise and resources to successfully drive your initiatives in an efficient, professional, consultative manner.
Explore the Future of Cloud & Infrastructure Solutions with Converge IP. Discover the power of IaaS, traditional co-location, DRaaS, and BaaS applications. Unleash innovation while ensuring data security and business continuity. Your journey to a more efficient, scalable, and cost-effective IT environment starts here.